Privacy & Terms

Effective date: 1st Apr 2023

Mool Innovation Labs Private Limited

These terms and conditions are applicable to all the products and services offered by Mool Innovation Labs Pvt. Ltd. (hereby referred as Mool), Registered office at A-202, GUNINA, PLOT 2 &3 SECTOR 16A, SANPADA, NAVI MUMBAI, Thane, Maharashtra, India, 400705. (CIN U72900MH2019PTC332620) and GSTN: 29AANCM0528M1ZZ and are applicable to all the users of its services and products thereof.


For Income Tax Returns (ITR) filing services (most important terms and conditions):

1. Mool offers these services on as is basis, based on the regulations stated as per the Income Tax act 1961 and the directives and instructions offered from time to time by Central Board of Direct Taxes (CBDT). All the governing rules and regulations are defined by concerned government institutions and users are advised to visit the website [Home | Income Tax Department]( to get a complete understanding of the rules and process of filing the ITR.

2. Mool at no point offers, claims, or represents any government body or institution and does not solicit, demand, or encumber upon any of the financial information or support of its users, other than the information stated on the website, to the extent to offer smooth services and support for the process of filing Income Tax Returns for its registered users.

3. Mool or any of its employees do not ask for any money, bank PIN, OTPs or any confidential information and users are advised to be aware of fraud, phishing calls, SMSes and other such malpractices and should not provide any confidential details to anyone representing or claiming to be a Mool employee, agent or representative.

4. Registration with correct KYC details is mandatory to avail the ITR filing services.

5. It is understood that once the user has provided all the personal details, bank details, investment declarations and other information pertaining to tax filing, the same is true and correct and user takes full responsibility of such documents being true, complete, current, and updated.

6. At any point, Mool and its authorized personnel, including any tax experts appointed to support the tax filing services, can demand to see the proof of such declarations, and the user agrees to provide the same. This will be applicable through the course of ITR filing and also subsequent to that, in the following years, should there be a demand, scrutiny, notice or allegation received from any government agency, against the user. The user agrees to cooperate with Mool in such matters and will abide by the law of the land.

7. The user understands and agrees that any missing information, incomplete information, incomplete investment declarations and any other lapses on part of the user may result in errors in calculation and computation of ITR and create an additional tax liability, loss of tax refund or any other financial obligation upon the user. In such cases, user indemnifies Mool and its authorized representatives for any financial loss or tax scrutiny arising out of such lapses. User agrees that in case of any such loss, the user will take full responsibility arising out of misrepresentation or shortcoming of information provided by them and will not take any legal action against Mool or its representatives.

8. In case of any delays in part or full in filing the ITR from the side of user, due to incomplete documentation, in transit documents or breakdown of services beyond the control of Mool, the liability of any penalties will reside with the user.

9. Mool and its representatives will always endeavor to ensure timely and accurate service and in case of any lapse in the services offered by Mool, it will keep the user indemnified to the maximum extent of the fee paid by the user for the said service.

10. The user understands and agrees that the extent of their claim of refund or damages will not exceed the fee paid for the services availed by them.

11. The user understands and agrees that they will not share any of their login credentials, passwords and other details recorded with Mool website, to anyone and if they do so, they understand the risks involved with cyber security frauds and will remain solely responsible for such risks.

12. The user declares that they are not copying, screen recording or engaging into any data scrapping activity on the Mool website and they will not intentionally or accidentally try to harm or damage Mool website.

13. All contents of this website, the products and services remain a copyright of Mool.

14. In case the users need any kind of support for the services, they can write to []( and ask for help with regards to the ITR filing services.

15. In case of any refunds, these will be processed within a reasonable timeframe and will always be credited back to the user based upon mutually agreed mode of payment. All communication in this regard will stay over email only.

16. These services are offered to Indian Nationals, including NRIs. At no point, a user holding a foreign passport should avail these services, else Mool reserves the right to cancel such service and may not offer any refund.

17. Mool reserves the right to refuse services to individuals as it deems fit without giving any reason.

18. All disputes subject to Mumbai jurisdiction. Please read these terms and conditions carefully before using Our Service.

1. Interpretation And Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of these Terms and Conditions.

2. Affiliate

Affiliate means an entity that controls, is controlled by or is under common control with a party, where & control means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

3. Country

Country refers to India & State of Maharashtra.

4. Company

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Mool Innovation Labs Pvt. Ltd., A 202, Gunina, Plot 2/3. Sec 16 A, Sanpada, Navi Mumbai.

5. Device

Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

6. Service

Service refers to services provided on the website.

7. Terms And Conditions

Terms and Conditions (also referred as Terms) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

8. Third-Party Social Media Service

Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included or made available by the Service.

9. Website

Website refers to Mool Innovation Labs Pvt.

Ltd., accessible from [](

10. Your

Your means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

11. Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service. By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

12. Links To Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

13. Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, Your right to use the Service will cease immediately.

14. Limitation Of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or our liability will be NIL if You haven't purchased anything through the Service. To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

15. AS IS And AS AVAILABLE Disclaimer

The Service is provided to You AS IS and AS AVAILABLE and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected. Without limiting the foregoing, neither the Company nor any of the affiliate service provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon (ii) that the Service will be uninterrupted or error-free (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

16. Governing Law

These terms of business engagement shall be governed by and construed in accordance with the laws of India.

17. Disputes Resolution

If You have any concern or dispute about the Service, you agree to first try to resolve the dispute informally by contacting the Company. In case of any dispute arising out of this engagement or these terms shall be subject to the exclusive jurisdiction of courts located in the city of Mumbai, Maharashtra (India).

18. Severability And Waiver

- *Severability*: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

- *Waiver*: Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

19. Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

20. Changes To These Terms And Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

21. Contact Us

If you have any questions about these Terms and Conditions, You can contact us By email:

We are here to support you.
+91 8088072672